Frequently Asked Questions

jagaSTAFF is an all-in-one cloud HR & payroll system for Malaysian businesses to manage employee records, payroll, leave, attendance, claims, performance (KPI), recruitment (ATS), documents, and reporting in one platform.

Yes. jagaSTAFF supports Malaysia payroll workflows including EPF, SOCSO, EIS and PCB, and is designed to be Malaysia-ready for common payroll rules and compliance needs.

Yes. jagaSTAFF includes Tax Forms features with auto-generated EA Forms and Form E for LHDN compliance processes.

jagaSTAFF is built for Malaysian SMEs and growing teams, including clinics, retailers, workshops, small factories, and service businesses—especially those moving from spreadsheets/WhatsApp to a proper HR system.

Core modules include:
  • Payroll
  • HR Records
  • Leave Management
  • Attendance (GPS clock-in/out & shifts)
  • Claims
  • Performance (KPI)
  • Recruitment (ATS)
  • Documents & Offer Letters

No. jagaSTAFF promotes a flat pricing model with unlimited users & staff, so you can add employees/admins without per-head charges (subject to plan terms).

Medium (RM29/month): Core HR & employee records, attendance, leave, documents/offer letters, and reporting/analytics.

Exclusive (RM49/month): Everything in Medium plus payroll (Malaysia-compliant), recruitment, KPI, asset management, training/onboarding, and unlimited users & staff.

Yes. The pricing section shows a Yearly option with “2 months free” (as displayed on the site).

Typical onboarding steps:
  1. Sign up for a free trial
  2. Add company details and employees (or import)
  3. Configure payroll & attendance settings
  4. Invite your team
  5. Run your first payroll and start using HR modules

Yes. jagaSTAFF provides an Employee Self-Service experience so employees can access items like payslips, leave, claims, and attendance in one place.

Still have questions?

Our support team is ready to help you get started.

Start Free Trial